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Family and Geriatric Care Management Services
Washington DC Metro Area/VA/MD/West VA

Geriatric Care Managers 

Geriatric care managers, or GCMs, help your family navigate the maze of senior care options. They can help in times of crisis; you can also turn to them for a needs assessment, complicated ongoing care, family conflict mediation, and help for families who live far from their loved ones. 
Care Management Services Include:  
Advocate for Seniors  
Guidance for Senior Care Issues  
Arrange and Monitor Outside Services  
Attend Medical Appointments  
Medication Management  
Financial Oversight  
Insurance Claims Assistance  
Crisis Intervention  
Ongoing Communications/Updates  
Cost and Time Savings
You’ve injured your back and need to have surgery, but can’t decide what to do because you are the primary caregiver for your husband, who has dementia.

We can suggest an agency that can provide in-home caregivers to stay with your husband while you are hospitalized and recovering or a long term care community that will provide short-term respite care.  To ease your burden we can assist with all arrangements, act as your advocate while you are hospitalized, and monitor your husband until you return home.

You notice your aunt is not calling you on a regular basis anymore and when you call her, she doesn't stay on the phone very long. 

This is worrisome to you, especially, since you are her sole relative and live quite far away. We can arrange for an in-home evaluation and determine her current status and care needs.  Based on our findings, we will provide recommendations to make sure she is safe at home.   If she needs caregivers, we can make arrangements for this service.   We can make regular visits to your aunt and can update you via e-mail reports.  

Your father is becoming increasingly forgetful and you suspect that he is not eating well or taking his medications regularly.

We can conduct a comprehensive in-home assessment that will evaluate his functional abilities, memory, nutrition and home safety.  We will provide recommendations for any problem areas that interfere with his health and safety.  If we suspect any memory loss, we will recommend a physician referral and can act as your liaison with the local physician.

Even though you live near your parents, you travel a lot and worry what might happen if your mother needs to be hospitalized while you are gone.

We can provide regular visits to your mother in your absence and monitor her to make sure she is well.  If problems should arise in your absence, we can accompany her to the doctor or act as your advocate if she is admitted to the hospital, keeping you informed of her status. 

Your mother needs to have radiation therapy on a daily basis for 6 weeks and you don’t have time to schedule the appointments or arrange for transportation.

We can relieve you of this responsibility and take care of all the details.

Your father is now using a wheelchair and the wheelchair won’t fit through the bathroom doorway.

We might suggest a transport wheelchair that could fit into the bathroom, but may find that this is still too wide for the doorway.  If this is the case, we can recommend a reputable contractor to widen the doorway and who would make any other 
accommodations that are necessary to improve safety in the bathroom for your father and the caregivers who will be assisting him in using the toilet and with bathing.


What do Geriatric Care Managers Do?  

 When you first hire a geriatric care manager, he'll meet with your loved one (and family members, if appropriate) to evaluate the current situation. He'll assess your loved one's physical environment and mental, social, and emotional functioning and independence. Based on this assessment and conversations with family members, the GCM will identify your loved one's care needs.

Plan of care. Once the assessment is complete, the GCM will make recommendations about the types of care your loved one needs. He'll meet with you to review these recommendations in detail and get your feedback. He'll note recommendations in a written plan of care. As care progresses or as care needs change, the care manager will note progress in the plan of care and make updates as needed.

Coordination of services. A geriatric care manager can be as actively involved in the care of your loved one as you need him to be; be sure to clarify expectations at the outset. Most GCMs know all the senior care providers in your area and are well prepared to help you find the best match for your loved one. You can expect him to help you find agencies to provide in-home care, hospice, or skilled nursing care, as well as to coordinate the comings and goings of the caregivers. If your loved one needs residential care, the GCM will help you find the best assisted living or nursing home that meets your loved one's needs and fits within your budget. Some GCMs will also help with day-to-day care for your loved one -- picking up prescriptions, taking your loved one to doctor appointments, or visiting for regular check-ins.

Family support. GCMs also provide invaluable support to family members as they cope with a loved one's decline or illness. They can help smooth communication and mediate disagreements.

Ideas, products, and innovations. GCMs are always on the lookout for new types of services and tools to make caregiving easier and to help keep your loved one safe. Many will be able to tell you about new technologies, tools, or aids that help your loved one maintain independence and mobility for as long as possible.

Geriatric Care Managers Explained 

Geriatric care managers (GCMs) are usually social workers, psychologists, nurses, gerontologists, or others with both training and experience in a number of aspects of elder care. They can assess needs, handle crises (such as an emergency hospitalization), help place an older adult in a long-term care facility, help solve family disputes, locate community resources, or simply fill in for family caregivers at doctor appointments and assist with other daily care.

For many families, senior care planning and coordination can be overwhelming. In some cases, a loved one's health needs are at a crisis point and there are too many decisions to make all at once. Or you may live too far from your loved one to check on her regularly. Some aging seniors are resistant to receiving care. In other situations, family conflict can be a major issue.

GCMs are like a quarterback, coordinating all the different moving parts of senior care -- from logistics and scheduling to emotional support and family mediation. Their experience can guide you through the challenges you face.

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